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A Message from Pebble CEO Peter Mayhead regarding supporting you during the COVID-19 pandemic.

In these uncertain times we’d like to reassure you that Pebble remains fully capable of delivering your ongoing projects, and that we are committed to maintaining excellent contact with you throughout this current crisis. Every member of the Pebble team is equipped to work remotely as needed, and we are united in our commitment to minimise the impact that the current COVID-19 coronavirus pandemic has on our ability to support you.

Support

Our support team continues to function, and all the numbers you need remain unchanged. As a reminder:

  • Please email support@pebble.tv or call the main Pebble number +44 1932 333790 for your support queries during UK working hours Monday to Friday (09:00 – 17:30).
  • If you have an off-air emergency and a valid support contract, you can call the emergency support number +44 117 987 5489 outside of these times.

Project Delivery

Our Solutions Architects and Customer Fulfilment teams continue to work on designing and delivering your projects in a timely manner. Obviously our ability to carry out site visits is restricted, however we have been fully set up to work remotely from the Pebble offices for some time now. Whilst there is likely to be some disruption to the supply chain, we have worked in partnership with our hardware suppliers for many years and we are currently still receiving regular deliveries. If you have any questions or concerns please contact projects@pebble.tv

Customer Solutions

Whilst the major Spring trade shows – CABSAT and NAB – have been postponed, we have set up virtual stands for each of these events and we encourage you to meet with the Pebble experts to find out what’s new, discuss your playout plans, and get a sneak peek of what the R&D team has been working on. Make your appointments here! CABSAT virtual stand / NAB virtual stand.

Of course you don’t need to restrict yourself to these times if you have any questions or would like information on any of our solutions. Please contact sales@pebble.tv – we’d love to hear from you.

If you have any questions or concerns, please do get in touch with me.

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Pebble Beach Systems

Broadcast Solutions: Pebble Beach Systems has an unrivalled track record for developing and delivering specialist solutions to meet the automated ingest, content management and playout requirements of the international broadcast community. Learn how our systems have been implemented at
key sites around the world.

    1. National Broadcasters & Network Originators

      National Broadcasters & Network Originators

      Marina provides a robust platform with flexible redundancy options to support the most demanding operational requirements of national broadcasters, and the system's high reliability safeguards the output of premium channels.

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    2. Service Providers & MSOs

      Service Providers & MSOs

      Capable of controlling hundreds of channels of different types, from simple clip-based channels to dynamic reactive channels with a high proportion of live content, our solutions deliver configurable and scalable architectures which enable service providers to exploit legacy technologies along with evolving IT-based and cloud based solutions.

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    3. Specialist & Regional TV Stations

      Specialist & Regional TV Stations

      Pebble Beach Systems specialises in architecting highly configurable solutions to suit systems and workflows of all sizes and complexity, for commercial and non-commercial TV stations. Even a single channel self-contained channel in a box system can handle live and clip-based schedules with dynamic content and complex graphics requirements. Here we introduce some of the diverse and challenging deployments of our systems around the globe, including community-based TV stations and regional broadcasters.

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    4. Sports Broadcasters

      Sports Broadcasters

      With the ability to cater for channels with high proportions of live, unpredictable content, and tools for automatically populating graphics templates close to air to cater for late-breaking changes, Pebble Beach Systems solutions provide the agility and reliability that sports broadcasters demand.

      Learn More