Careers

The Role

This technical role will focus on the provision and delivery of detailed advanced solutions in Full-Stack technologies, to support the transition from traditional Broadcast workflows into IP and Cloud technology. The holder will deliver software implementations whilst acting as champion for development techniques, promoting the use of reviews, latest technologies, tools and techniques. The holder will coach and mentor the code implementations of other team members, whilst working to develop implementations with the Technical Lead/Architect. It is expected that the role holder will be able to deputise for the Technical Lead/Architect as and when required.

Responsibilities

The role holder will:

• Work with the Technical Lead / Architect and other R&D technical leaders to provide in-depth, modern, efficient and maintainable frameworks and implementations

• Advocate and promote best practice implementation in the development of software, including modern language development practices, peer code reviews, Test Driven Design, Unit testing, maintainable and efficient code whilst looking for efficiencies in their working practices
• Mentor and coach other developers in respect of the best design and development practices
• Promote and develop, ideas and skillsets to meet the requirements of the business whilst driving continuous improvement of development practices
• Investigate and develop technically challenging larger work-piece solutions in a hands-on role, whilst bringing their skills to find the solution and, report and fix defects
• Analyse solutions and provide comprehensive test environment set-up/designs for use within the team and by the role holder
• Work independently and as a team member, both within the team and across the R&D department as required
• Assist the Technical Lead & Engineering Manager to support team development and line management requirements

To see the full list of the Skills & Attributes, as well as experience required for the role please download the job description.

What we can offer you

Regular objectives reviews, with the aim of developing the individual and their career path.

Pebble offers a range of great benefits including a pension scheme, life assurance, Income Protection Insurance and a share incentive plan scheme.
A friendly and supportive working environment with real opportunities to excel and make a difference.

If this sounds like an opportunity you would like to explore further, please apply now by sending your up-to-date CV and a covering letter (which highlights how your skills and experience match the requirements of the role, together with your salary expectations) to Human Resource at HR@pebble.tv

Pebble adopts a formal equal opportunities policy. We aim to ensure no job applicant, employee or worker is discriminated against either directly or indirectly on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation.

The role

Within this role you will also handle RMAs for hardware on customer sites, stock management (assisted by the Operations Administration team), and ensuring deliveries and dispatches (Goods In/Out) are handled and managed appropriately.

Responsibilities

Project Builds

• Use the Atlassian Jira ticketing system to identify new builds
• Cross reference with the Nemo ordering and stock management tool together with the Solutions Architect
• Liaise with the Operations Admin team to confirm full delivery
• Build the order and complete the required documentation
• Manage despatch with various courier companies and freight forwarders

Stock Management

• Maintain weekly stock checks
• Assist the Operations Admin team with monthly stock checks in conjunction with the Finance Team
• Assist with end of year stock Audits

RMAs

• Use the Atlassian Jira Servicedesk ticketing system to access manage customer RMA requests
• Test faulty hardware upon receipt
• Liaise with manufacturers for warranty replacements (Dell, Comtrol amongst others)
• Test and despatch replacement hardware

Goods in/Goods Out

• Main focal point for handling deliveries and shipments
• Receive and inspect all deliveries, notifying the Operations Admin team of any anomalies
• Ensure handling of all shipments are completed successfully and the correct documentation is exchanged
• Summary of Goods In/Out to be communicated to the business at the end of the day

The Workshop Engineer will also be required on occasion to prepare and setup customer acquired servers remotely.  There is also scope to assist the support team on minor support issues for the various customers that Pebble support.

Skills and Attributes

The ideal candidate will have:

• High attention to detail
• Ability to convey information concisely and accurately to all parts of the business and all levels of management.
• Experience in troubleshooting and fault finding computer/server hardware and software
• Basic IT skills – knowledge of Windows 7/10 and MS Office (Word and Excel)
• Ability to work independently
• Organisational/ time management skills
• Knowledge of Windows Server OS and Linux preferential, but not essential

Please note this is a physical role and the candidate will need to move server boxes weighing around 30kg.

What we can offer you

Regular objectives reviews, with the aim of developing the individual and their career path.

Pebble offers a range of great benefits including a pension scheme, life assurance, Income Protection Insurance and a share incentive plan scheme.

A friendly and supportive working environment with real opportunities to excel and make a difference.

If this sounds like an opportunity you would like to explore further, please apply now by sending your up-to-date CV and a covering letter (which highlights how your skills and experience match the requirements of the role) to Human Resource at HR@pebble.tv

Pebble adopts a formal equal opportunities policy. We aim to ensure no job applicant, employee or worker is discriminated against either directly or indirectly on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation.